Hanapin ang mga sagot para sa karaniwang katanungan tungkol sa mga serbisyo ng Republika ng TM.
Mechanics:
Step 1: Sub buys SIM from retail outlets and any direct TM seller
Step 2: Sub activates SIM by dialing 801
Step 3: Sub texts BONUS to 8888
Step 4: Sub receives free TM promo
1. Is this promo open to all TM subscribers?
Yes, however, the promo will only be offered to ALL newly activated TM subscribers coming from Mainstream channels and Direct-to-subscriber executions. All SIMs activated prior to the period will not be included in the promo.
2. How will the subscriber avail of the free 100 texts + 10 min calls to ALL networks?
Subscribers must purchase SIM from any mainstream outlet and activate SIM by dialing 801.
Upon activation, subscriber gets 25 free texts to ALL networks immediately.
To get additional 150 free texts to ALL networks (via ASTIGTXTALL), subscriber should text Bonus to 8888. Afterwhich, subscriber will receive a confirmation message:
"From TM: Maari mo nang gamitin ang iyong FREE 150 texts sa LAHAT ng networks (valid for 24 hours)! No Bonus? Reply Bonus OFF."
3. How many times can you get the free 100 texts + 10 min calls to ALL networks?
This is a one-time offer only. You can only be rewarded once upon activation.
4. How can the subscriber check the balance of the free text
Subscriber has to text ALLNETCOMBO BAL to 8888
5. What will happen if the sub is currently registered to other conflicting services?
Conflicting TM promo for ALLNETCOMBO are SULITXT5, ASTIGTXT10, ASTIGTXTALL, ASTIGTAWAG20 and UNLICOMBO. If the sub is currently registered to any TM call promo under the scenario above-mentioned, seeding of reward (ALLNETCOMBO) will fail. A system-generated message will be sent to sub for advise on failed rewarding (see message spiel below). Sub to re-try by texting again BONUS to 8888.
"Kasalukuyang naka-register ka sa ibang TM promo. Maaari mong subukan i-claim muli ang iyong reward kapag natapos na ang iyong TM promo subscription, i-text lang ang Bonus to 8888."
6. How will subscribers receive the FREE ring back tone?
User needs to key in BONUS to 8888 to activate the ringback reward. After texting a message will be received by the user:
"Welcome sa Republika ng TM! Salamat sa pagpili na maging aming ka-republika! Bilang regalo, may Free Ringbacks para sa iyo. LIBRE 'to for 10 days!
Gawing Astig ang phone mo with FREE Ringback tones!
Ringback Alert: Your 1st free ringback - TM Astig Anthem will be activated within 24 hours."
7. What happens after 10 days, when the ringback expires?
User will receive an expiration alert.
Expiration message:
"Ringback Alert: Free <Artist/Song> ends today. Thank you for trying our Free ringback service.
Gusto mo bang ituloy ang <Artist/Song> ringback? Sa halagang P5.00 lang, ma-eenjoy mo uli ang ringback tone for 5 days.
Text OK to 2332 now!"
8. What happens when user texts OK to 2332?
User will activate the RBT but will be charged P5 for 5 days.
Activation message:
"Ringback Alert: Please wait while we process your ringback request within 24 hours. Thank you."
"Ringback Alert: <Song code / Title/Artist> is activated.
2 is better than 1! Activate another ringback tone n your callers will be treated to 2 diff tones playing randomly every time they call.
Txt SONGS to 2332 for list of Hot Ringbacks or dial 23321 to listen to the featured ringback. P5/min.
To de-activate ringback, txt STOP <code> to 2332 for free. Thank you"
9. What happens when user does NOT reply OK to 2332?
RBT will automatically expire
10. How can a user unsubscribe?
User can unsubscribe through the usual opt-out process. Just text STOP <RBT CODE> to 2332. User can opt-out any time.
11. Can the TM ringback be downloaded by another subscriber?
Yes, but:
If user tries to download, he will receive an error message:
"Ringback: Sorry, this function is not available for this tone.
Subscribe to ringback instead of the boring "Ring Ring Ring". Your choices:
KE524-IgottaFeeling/BEP
TG097-JaiHo/PussycatDolls
SC912-ComeBack2Me/DvdCook
Just text <code> to 2332. Ex: TE182. Each ringback is P15/15days.
For a FREE list of ringback choices, reply SONGS or visit www.globe.com.ph/ringback"
12. Can the TM ringback be copied by another caller?
Yes, but.
If user tries to copy, he will receive an error message:
"Ringback: Sorry, this function is not available for this tone.
Subscribe to ringback instead of the boring "Ring Ring Ring". Your choices:
KE524-IgottaFeeling/BEP
TG097-JaiHo/PussycatDolls
SC912-ComeBack2Me/DvdCook
Just text <code> to 2332. Ex: TE182. Each ringback is P15/15days.
For a FREE list of ringback choices, reply SONGS or visit www.globe.com.ph/ringback"
13. Can the TM ringback be given as a gift to another subscriber?
Yes, but:
If user tries to give the ringback, he will receive an error message:
"Ringback: Sorry, this function is not available for this tone.
Subscribe to ringback instead of the boring "Ring Ring Ring". Your choices:
KE524-IgottaFeeling/BEP
TG097-JaiHo/PussycatDolls
SC912-ComeBack2Me/DvdCook
Just text <code> to 2332. Ex: TE182. Each ringback is P15/15days.
For a FREE list of ringback choices, reply SONGS or visit www.globe.com.ph/ringback"